Refund Policy

1. Who This Policy Applies To

This Refund Policy applies to purchases of paid Services from OmniBuys LLC, a Florida limited liability company doing business as "Scaling With Systems" ("OmniBuys," "we," "us"). It is incorporated into our Terms of Service and your signed General Services Agreement (the "Services Agreement"). The Services Agreement is the binding source of truth for your engagement and may include variations from the standard terms described here; if any provision of this page conflicts with your signed Services Agreement, the Services Agreement controls.

2. Non-Refundable by Default

Except for the 7-Day Money Back expressly stated below, all fees are non-refundable and all sales are final. You remain responsible for the full payment obligation regardless of results, revenue, lead volume, close rate, or return on investment. Bank fees and third-party payment-processing fees are never refundable by OmniBuys.

3. 7-Day Money Back

You are entitled to a full refund of all amounts paid to OmniBuys if, and only if, all of the following are true:

1. You completed the onboarding form;
2. You attended the onboarding call; and
3. You submitted a written refund request to OmniBuys via the designated Slack channel or by email to support@scalingwithsystems.com within seven (7) calendar days of your onboarding call.

This applies even if work has already been handed over to you (for example, your offer document, copy, funnel, ads or scripts). After the 7-day window, no refund will be issued.

Processing-fee deduction. Where you paid by credit card, any refund issued under this guarantee will be net of third-party payment-processing fees actually incurred and retained by the payment processor (typically ~3%), which are non-recoverable by OmniBuys. Where you paid by ACH or wire transfer, no processing-fee deduction applies and the refund will be issued in full.

OmniBuys reserves the right to verify the above conditions and the applicable payment method prior to processing any refund. Approved refunds are typically issued within 5–10 business days.

4. 15+ Qualified Calls

If you have fewer than fifteen (15) qualified calls by day 90 of the program, OmniBuys will keep working for free — account management and ad management at no additional charge — for up to ninety (90) more days, or until you reach 15 qualified calls, whichever comes first. You continue to pay your own ad spend during that period.

Counting period. Qualified calls are counted from the day your ads go live through day 90 of the program.

Qualified call. A call booked by a unique person who answers your two (2) qualifying questions the way you set them at kickoff.

This guarantee applies only if all of the following conditions are satisfied:

1. You spent at least $4,500 in paid advertising over the 90 days, paid by you directly to Meta;
2. You kept your ads running;
3. You completed the onboarding form and the onboarding call; and
4. You provided approvals and logins within five (5) business days.

Free work, never a refund. This guarantee is additional work at no charge and is your sole and exclusive remedy for having fewer than 15 qualified calls. You are not entitled to a refund, credit, cancellation, chargeback, or other remedy based on the number of calls or on failure to achieve a particular financial result. The additional work does not reset or extend any other guarantee, refund right, payment obligation, or Agreement term.

The 7-Day Money Back and the 15+ Qualified Calls guarantee are the only two guarantees OmniBuys offers on its done-for-you program. A one-on-one consult with Ravi is a separate product with its own money-back terms, stated when you buy it.

5. Paid Advertising Spend Is Not Refundable

Money you spend on paid advertising (e.g., Meta, Google, YouTube, TikTok) is not part of your fee to OmniBuys, is paid by you directly to the ad platform, and is not refundable by OmniBuys under any circumstances.

6. Cancellations and Payment Plans

If you have elected a payment plan, you remain obligated for all remaining payments in accordance with your Services Agreement. Failure to make timely payment does not cancel your obligation. Late payments accrue a fee of 2.5% per month, compounding monthly. If two or more payments are not received on time, OmniBuys reserves the right to suspend or terminate the Services until all outstanding balances are paid in full.

7. Chargebacks

You agree not to initiate a chargeback with your card issuer or payment processor for any amount you owe or that is disputed under this Refund Policy. Any dispute must first be raised directly with OmniBuys in writing at support@scalingwithsystems.com. If unresolved after good-faith efforts, disputes are subject to the mandatory binding arbitration provision in our Terms of Service. Initiating a chargeback in breach of this Section is a material breach of your Services Agreement, and you agree to pay OmniBuys the amount charged back plus a $150 administrative fee.

8. How to Request a Refund

Send a written request to the designated Slack channel or email support@scalingwithsystems.com with:

• Your full name and the name/entity that made the payment;
• Payment date, amount, and method (credit card, ACH, or wire);
• A clear statement of which guarantee you are invoking and the reason for the request.

We will confirm receipt within two (2) business days and issue a decision within ten (10) business days of receiving all documentation reasonably necessary to verify the request.

9. Contact