Privacy Policy

Introduction

Scaling With Systems LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name, email address, and phone number when you fill out a form, book a call, or contact us
• Business name, industry, and revenue information when you apply for our services
• Payment and billing information when you purchase our services
• Any other information you voluntarily provide through forms, surveys, or direct communication

Information Collected Automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, click patterns, and referring URLs
• Cookies and similar tracking technologies (see "Cookies" section below)

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services and website
• Process applications and schedule strategy calls
• Communicate with you, including sending service-related emails and marketing communications
• Personalize your experience and deliver relevant content
• Analyze website traffic and user behavior to improve our marketing and services
• Comply with legal obligations and protect our rights

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. Cookies are small data files placed on your device that help us improve your experience and understand how our website is used.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired) to provide you with a more personal and interactive experience on our site.

Third-Party Services

We use the following third-party services that may collect information about you:

• Facebook Pixel (Meta) — We use the Facebook Pixel to track conversions from Facebook ads, optimize ad delivery, build targeted audiences for future ads, and remarket to people who have taken actions on our website. The pixel collects data such as HTTP headers, pixel-specific data, button click data, form field values, and page metadata. For more information, see Meta's Privacy Policy.
• Hyros — We use Hyros for ad tracking and attribution analytics. Hyros helps us understand which marketing channels and campaigns drive results by tracking user interactions across our website and advertising platforms. For more information, see Hyros' Privacy Policy.
• Google Analytics — We may use Google Analytics to monitor and analyze web traffic and usage patterns.
• Payment Processors — We use third-party payment processors to handle billing. We do not store your full credit card information on our servers.

These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

When personal information is no longer needed, we will securely delete or anonymize it. If deletion is not possible (for example, because the information has been stored in backup archives), we will securely store it and isolate it from further processing until deletion is possible.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — You may request a copy of the personal information we hold about you.
• Correction — You may request that we correct any inaccurate or incomplete personal information.
• Deletion — You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out — You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• Data Portability — You may request a copy of your data in a structured, commonly used, and machine-readable format.
• Restriction — You may request that we restrict the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Scaling With Systems LLC
Email: support@scalingwithsystems.com